{"id":31,"date":"2019-12-28T05:32:59","date_gmt":"2019-12-28T05:32:59","guid":{"rendered":"http:\/\/cocolomi-hawaii.com\/en\/?page_id=31"},"modified":"2024-06-25T20:22:16","modified_gmt":"2024-06-26T06:22:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/cocolomi-hawaii.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h2>Q. Do I need to bring anything?<\/h2>\n<p><span style=\"font-size: 12pt;\">No, we will provide everything to enjoy your massage session.<\/span><\/p>\n<h2>Q. How many people can you accommodate at once?<\/h2>\n<p><span style=\"font-size: 12pt;\">8 people at Waikiki,<br \/>\n6 people at AlaMoana location.<br \/>\nWe recommend making an appointment in advance for parties of two or more.<\/span><\/p>\n<h2>Q. Do you have couples massages?<\/h2>\n<p><span style=\"font-size: 12pt;\">Yes, we have massage rooms for couple&#8217;s massage. We recommend you make reservations in advance.<\/span><\/p>\n<h2>Q. How many hours do I need to make an appointment after arriving at the airport?<\/h2>\n<p><span style=\"font-size: 12pt;\">Hours may vary depending on traffic, but we recommend at least 2 to 3 hours after your scheduled arrival time.<\/span><\/p>\n<h2>Q. Are all massages meant for both male and female?<\/h2>\n<p><span style=\"font-size: 12pt;\">Of course, all of our massages are gender free.<\/span><\/p>\n<h2>Q. Can children also receive treatments?<\/h2>\n<p><span style=\"font-size: 12pt;\">Individuals under 18years old can receive treatments if accompanied by a family member or legal guardian.<br \/>\n(Hawaii state law)<\/span><\/p>\n<h2>Q. Do you have showers?<\/h2>\n<p>We do not have shower facilities but we provide hot towels during and after treatments.<\/p>\n<h2>Q. Do you accept currencies other than USD?<\/h2>\n<p><span style=\"font-size: 12pt;\">No, we only accept USD.<\/span><\/p>\n<h2>Q. Do you accept credit cards?<\/h2>\n<p><span style=\"font-size: 12pt;\">Yes, we accept all major credit cards.<\/span><\/p>\n<h2>Q. Can I get a massage even if I&#8217;m pregnant?<\/h2>\n<p><span style=\"font-size: 12pt;\">Unfortunately, we are not accepting any guests that are pregnant.<\/span><\/p>\n<h2>Q. Can I get a massage right after eating?<\/h2>\n<p><span style=\"font-size: 12pt;\">Yes you are able to, but we do recommend waiting at least 30 minutes after you eat.<\/span><\/p>\n<h2>Q. Can we change menu selections on the day of?<\/h2>\n<p><span style=\"font-size: 12pt;\">You may make a change to your reservation depending on therapist availability. We would appreciate it if you could let us know by at least 2 days in advance.<\/span><\/p>\n<h2>Q. Do prices include gratuity?<\/h2>\n<p><span style=\"font-size: 12pt;\">The prices do not include Hawaii state tax (0.4712%) or gratuity. We ask you tip the therapists 15%-20% gratuity after your massage session.<\/span><\/p>\n<h2>Q. Do you offer in-room massage services?<\/h2>\n<p>No, we do not at the moment.<\/p>\n<h2>Q. Are there cancellation fees?<\/h2>\n<p><span style=\"font-size: 12pt;\">Canceling within less than 24 hours of your reservation time will result in a fee of 50% of your reserved menu price. Please let us know at least 2 days prior of any changes or cancellations.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a class=\"q_button bt_red\" href=\"http:\/\/cocolomi-hawaii.com\/en\/reservation\/\">Reserve Now<\/a><\/p>\n<p>.<\/p>\n","protected":false},"excerpt":{"rendered":"Q. Do I need to bring anything? No, we will provide everything to enjoy your massage session. Q. How many peop [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cocolomi-hawaii.com\/en\/wp-json\/wp\/v2\/pages\/31"}],"collection":[{"href":"https:\/\/cocolomi-hawaii.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cocolomi-hawaii.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cocolomi-hawaii.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cocolomi-hawaii.com\/en\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":18,"href":"https:\/\/cocolomi-hawaii.com\/en\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":1324,"href":"https:\/\/cocolomi-hawaii.com\/en\/wp-json\/wp\/v2\/pages\/31\/revisions\/1324"}],"wp:attachment":[{"href":"https:\/\/cocolomi-hawaii.com\/en\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}