Q. Do I need to bring anything?
No, we will provide everything to enjoy your massage session.
Q. How many people can you accommodate at once?
8 people at Waikiki,
6 people at AlaMoana location.
We recommend making an appointment in advance for parties of two or more.
Q. Do you have couples massages?
Yes, we have massage rooms for couple’s massage. We recommend you make reservations in advance.
Q. How many hours do I need to make an appointment after arriving at the airport?
Hours may vary depending on traffic, but we recommend at least 2 to 3 hours after your scheduled arrival time.
Q. Are all massages meant for both male and female?
Of course, all of our massages are gender free.
Q. Can children also receive treatments?
Individuals under 18years old can receive treatments if accompanied by a family member or legal guardian.
(Hawaii state law)
Q. Do you have showers?
We do not have shower facilities but we provide hot towels during and after treatments.
Q. Do you accept currencies other than USD?
No, we only accept USD.
Q. Do you accept credit cards?
Yes, we accept all major credit cards.
Q. Can I get a massage even if I’m pregnant?
Unfortunately, we are not accepting any guests that are pregnant.
Q. Can I get a massage right after eating?
Yes you are able to, but we do recommend waiting at least 30 minutes after you eat.
Q. Can we change menu selections on the day of?
You may make a change to your reservation depending on therapist availability. We would appreciate it if you could let us know by at least 2 days in advance.
Q. Do prices include gratuity?
The prices do not include Hawaii state tax (0.4712%) or gratuity. We ask you tip the therapists 15%-20% gratuity after your massage session.
Q. Do you offer in-room massage services?
No, we do not at the moment.
Q. Are there cancellation fees?
Canceling within less than 24 hours of your reservation time will result in a fee of 50% of your reserved menu price. Please let us know at least 2 days prior of any changes or cancellations.
.
